[Resolved]  Aircel — THE BEST EVER WORST SERVICE PROVIDER CONTINUES PROVIDING ITS WORST SERVICE -- AIRCEL

Address:Mumbai City, Maharashtra

Dear highly unprofessional immature service provider AIRCEL, Even after the first mail regarding the infantile service of yours, you continue providing the same service.I recharged my account through voucher purchased by me, number [protected]--[protected] and [protected]--[protected] and it showed the following message "Sorry you cannot refill this prepaid account.Please contact our customer care service" I called customer care number and they said that there is some issue going on with recharge and we will overcome this in 1hr.I waited for one hour but is your one hour equivalent to 4 days?...Its 4th day and I am not able to recharge my account.Is this the kind of service which is been provided by you?Very good, well done, nice!Such disreputable, dishonourable, indecorous is the service of yours.I’m trying to imagine you with a personality.Actually saying its waste of time contacting you rather one should switch his Sim card.Do you know "Sharing is Caring" I should share my views with some who don't know how well service you actually provide.If you had provided a better service this would not have happened.Yet eagerly waiting for your reply else reviews are awaiting! Your disconsolate user
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Aircel customer support has been notified about the posted complaint.
Complaint comments 

Comments

Hi O.RICKO,

We are sorry for the experience you had. Please share your concern with your complaint number and contact details at [protected]@aircel.co.in to help you.

Warm Regard,
Aircel Social Care Team
There is no such mail received by me even after mailing on your above given email id.I guess you should learn one thing which is 'How to provide service to your customers' try to Google it up.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Aircel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    56%
    Complaints
    10591
    Pending
    1906
    Resolved
    5247
    Aircel Phone
    +91 97 3819 9010
    +91 12 4476 5000 [Head Office]
    +91 88 9204 1111
    Aircel Address
    Aircel Business Solutions, 2nd Floor, Building No. 10A, DLF Cyber City, DLF Phase II, Gurgaon, Haryana, India - 122002
    View all Aircel contact information