Aircel — Theft of Money..

Address:

Kolkata, West Bengal

I generally use aircel for Internet need. On 16th Jan, while i was surfing Internet on my Cell phone, I got a massage from Aircel, saying that 'Thank you for using aircel service'. And just immedietly my mobile balance was deduct by rs.25. I was recharge a one month internet pack which still active till 22nd Jan. I called customer care & they lodg a complaint (1-[protected]). On 17th Jan I got a massage from aircel saying that my complaint hasbeen resolved. Now my question is what is the solution? Can they deduct their customer's money anytime such a manner? They established a trap for thefting money from customer. Please take some action immedietly so that they thinks twice before such kind of theft.