Aircel — To get back Rs 99 in main Balance

Address: Bangalore, Karnataka, 560049
Website: aircelsocialmedia

Dear sir/madam My name is Ranjit Sutradhar and my aircel no:[protected]. On 30/12/2015 I got a msg like that subscriber you have been charged Rs 99 for 30 days subscription of pocket store. I just want to know with out select any thing how it is possible. How they deduct the amount without inform me. It is just horrible. Pls do the needful ASAP
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Aircel customer support has been notified about the posted complaint.
 
2 Comments

Comments

Dear Ranjit,

We regret the inconvenience caused. Kindly share the following details in order to look into your issue:


Date & Time of deduction:

Any message received upon deduction:

Warm Regards,
Aircel Social Care Team
Hi Ranjit,

We would like to inform you that we have checked and found balance depleted for store99 Service and charged Rs.99/-. Service activated through WAP on[protected] waiver posted for Rs. 99/- as one time good will gesture. And service deactivated.


Thanks and Regards
Customer Service Officer | Social Care Team
Email us at [protected]@aircel.co.in

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