[Resolved] Aircel — To get back the deducted amount in main balance. | |||||
Hi Good morning My self Ranjit and my mobile no [protected]. Just now morning I switch ON my mobile and I got a message like that"Thank you for choosing pocket store fortnightly at Rs 49. You have been charged Rs 49 for 15 days". Can you please tell me what happening exactly and how it is possible without doing anything. I am very upset about that because this is the third time in a week they activated three different VAS service. I don't like to fill the consumer form each and every time. I specially request to you please deactive the pocket store fortnightly service and in future please don't active any VAS service. Thanks and Regards, Ranjit sutradhar Mob: [protected] Was this information helpful? | |||||
Jan 27, 2017 Complaint marked as Resolved Aircel customer support has been notified about the posted complaint. Verified Support Dec 26, 2016 Aircel Customer Care's response Dear Ranjit sutradhar, Thanks for sharing your concern with us. To deactivate any VAS service, you can just type STOP and send it to 155223 OR you can call on our toll-free number 155223. Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter. Thanks and Regards Aircel Social Media Team | |||||
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Good morning
My self Ranjit and my mobile no [protected]. Just now morning I switch ON my mobile and I got a message like that"Thank you for choosing pocket store fortnightly at Rs 49. You have been charged Rs 49 for 15 days". Can you please tell me what happening exactly and how it is possible without doing anything.
I am very upset about that because this is the third time in a week they activated three different VAS service. I don't like to fill the consumer form each and every time.
I specially request to you please deactive the pocket store fortnightly service and in future please don't active any VAS service.
Thanks and Regards,
Ranjit sutradhar
Mob: [protected]
Thanks for sharing your concern with us. To deactivate any VAS service, you can just type STOP and send it to 155223 OR you can call on our toll-free number 155223.
Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this matter.
Thanks and Regards
Aircel Social Media Team