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Aircel

Aircel — Took money and did not port my number

Address:110074
Website:Www.aircel.com

I wanted to port my number [protected] to aircel and requested the same. An executive came to my home and I paid rs 100 to aircel for porting my number to aircel. It has been 35 days and still my number has not been ported and i am not being given any reasons and solutions. The coustomer care people keep saying that it will be done in 3-4 days and this has been going for a month.
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Comments

Dear Customer(Akash Teotia),

We apologize for the inconvenience caused. Please share your "Alternate No." so that our team can look into your issue.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.


Thanks and Regards
Aircel Social Media Team
Reply
Dear Akash Teotia,

We regret the inconvenience cause to you.

We would like to inform you that your number didn’t get activated as your verification was negative under wrong address since then your number was not reachable.

Warm Regards,
Aircel Social Media Team
Reply
The alternate number is [protected].
The address cannot be wrong as i gave a voter id card. The very reason i want to port that number is because of signal problems on that number.
Please contact me on this alternate number .
Reply
Dear Customer(Akash Teotia),

Thanks for sharing the requisite details. We will get in touch with you and help you in the best possible manner.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.


Thanks and Regards
Aircel Social Media Team
Reply
Dear Customer(Akash Teotia),

We would like to inform you that our team has contacted you regarding your concern on date 8th July’16, but there was no response. Kindly provide us an alternate number and convenient time so that we can reach you.

Warm Regards,
Aircel Social Media Team
Reply

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