Aircel — Took my money after i have recharged the browsing data.

charmsiva

from Delhi, Delhi

Address:

Madurai, Tamil Nadu

Hi, My number is [protected], On 20th Aug2015 i have recharged my account into 453rs. Before that the data balance is 49mb only. But i continue to browse. On 21st August they took above 580 rs in my account. They simply told you should switch off and on after recharge. I have recharged before data low, then why deduct my money, i want my money, pls give it back money. For days so much of worries, simply irritating ...

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Aircel Customer Care

from Mumbai, Maharashtra

Verified Support

Hi charmsiva,

Thank you for reaching us at Social Care.
We have forwarded your complaint to the concerned department and we will get back to you shortly with further updates.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
We assure you a quick resolution and the best of services at all times.

Thanks and Regards
Customer Service Officer | Social CareTeam
Email us at [protected]@aircel.co.in

Aircel Customer Care

from Mumbai, Maharashtra

Verified Support

Dear charmsiva,

We would like to inform you that the balance had been deducted from your account due to continuous browsing hence we are unable to process the reversal.

Regards,
Aircel Social Care Team