[Resolved] Aircel — Transaction failed but money got deducted from account | |||
On 16/08/2016 & on 18/08/2016 tried to recharge with 108/- 3 times & they failed but my balance got deducted from my back account... Waited for 6days but still no refund.. Called customer care but they do not have any clue about the procedure. My mobile number is : [protected] The transaction numbers are 1 kor[protected]. 2 kor[protected]. 3 kor[protected]. I believe you guys can solve the problem because the customer care said they cannot do anything about web recharge Was this information helpful? | |||
Sep 24, 2016 Complaint marked as Resolved Aircel customer support has been notified about the posted complaint. Verified Support Aug 23, 2016 Aircel Customer Care's response Dear Customer(dipanjanforever), Thanks for writing to us. This is to inform you, we have forwarded your complaint to the concerned department. At Aircel India, customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest. Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter. Thanks and Regards Aircel Social Media Team Verified Support Aug 24, 2016 Aircel Customer Care's response Dear Customer(dipanjanforever), Our team has got in touch with you and requisite details have been shared over the call. Kindly let us know for any further assistance. Warm Regards, Aircel Social Media Team | |||
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