[Resolved] Aircel — Transfer promo balance into main account balance

Rajini R Gowda

from Bengaluru, Karnataka

Address:

Bangalore Rural, Karnataka, 562135

Dear sir, myself rajini. Yesterday i had recharged rs.135/- on my aircel mobile no [protected], then my balance goes to in any promo balance of rs. 145/-. And tit shows that the validity of this promo balance is only 28 days. Sir i do not want to this promo balance. Kindly transfer this promo balance in my main account balance. Because i do not know any step to transfer this promo balance into main account balance. I will be always thankfull to you.

Rajini g r
Mobile no: [protected]

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Oct 28, 2016

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

Sep 24, 2016

Updated by Rajini R Gowda Aircel customer support has been notified about the posted complaint.

Sep 24, 2016

Updated by Rajini R Gowda Aircel customer support has been not yet notified about the posted complaint.

Verified Support

Sep 27, 2016

Aircel Customer Care's response Dear Rajini R Gowda,

We would like to inform you that PF balance (promo balance) can not be transferred to main balance. Also, PF balance can be used same as the main balance for voice, SMS and internet but, you can not use PF balance to activate any service.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards

Aircel Social Media Team