[Resolved]  Aircel — Unable to deactivate auto renewal plan

My number is [protected]

I get this message daily that pjbrc8 renewal failed due to insufficient balance. I want it deactivated now!!

Thank god i have insufficient balance otherwise i would have been bankrupt. Why are you guys not giving us options to deactivate it? I've tried all the codes mentioned online. None work. So it's my humble request that you deactivate this at the earliest.
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Nov 17, 2016
Complaint marked as Resolved 
Aircel customer support has been notified about the posted complaint.
Verified Support
Oct 15, 2016
Aircel Customer Care's response
Dear Customer(calicer1996),

Thanks for reaching out to us. Please share the following information to confirm your identity:

Alternate No:

Last recharge amount(Prepaid)/Last bill payment amount(Postpaid):

Date of Birth:

Complete Address:

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards

Aircel Social Media Team
Verified Support
Oct 17, 2016
Aircel Customer Care's response
Dear Customer(calicer1996),

We would like to inform that as per your request the data pack of Rs.8 has been deactivated.

Thanks and Regards
Aircel Social Media Team
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