[Resolved] Aircel — Unauthorised amount deduction from main balance

Prafulla Sarkar

from Kolkata, West Bengal

Address:

Kolkata, West Bengal, 91

Dear sir please refund my aircel balance taken and see that the list of details. 1. Your request for subscription to aircel deals could not be completed. 2. Dear user, thank you for subscribing to aircel nexgtv. 3. Thank you for choosing aircel nexgtv at 84.0. You have been charged inr 84.00 for 25. To stop click http://aircelwap. nexg. Tv/myzones. Aspx. 4. Your aircel nexgtv service has been stopped. To restart visithttp://motvaircel. nexg. Tv/. I didn’t subscribe that pack and without intimation of alert message to subscribe that pack. I kindly request you to refund

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Apr 23, 2017

Complaint marked as Resolved

Verified Support

Mar 09, 2017

Aircel Customer Care's response Dear Prafulla Sarkar,

We apologise for the inconvenience caused. Please share the following details so that our team can look into your issue:

Aircel No.:
Date & Time of deduction:

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team

Verified Support

Mar 17, 2017

Aircel Customer Care's response Dear Prafulla Sarkar,

Hope your issue has been resolved. Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team