[Resolved] Aircel — unauthorised auto-subscriptions | |
Hello aircel, I'm not sure why i was charged rs. 70 on couple of some subscriptions account of which i have no clue about and don't require. This is atleast the third time such instances is happening to me and i have no idea why aircel is doing these cheap practices while the whole mobile industry is heading a different direction. My number is [protected]. Kindly cancel all the subscriptions that's been added to my account without my consent & refund my rs.70/- Thanks! Jayan b Was this information helpful? | |
Sep 24, 2017 Complaint marked as Resolved Aircel customer support has been notified about the posted complaint. Verified Support Aug 14, 2017 Aircel Customer Care's response Dear Jayan Bhaskaran, We are forwarding your concern to the team. Please allow us some time to get back to you. Warm Regards, Aircel Social Media Team Verified Support Aug 17, 2017 Aircel Customer Care's response Dear Jayan Bhaskaran, We would like to inform you that the amount of Rs 70 has been refunded to your account. Warm Regards, Aircel Social Media Team | |
 3 Comments | |
Comments
Please provide as much information as possible but do not share your highly private detais such as mobile no [protected]. mail id [protected]@gmail.com
Aircel Customer Care's response, Aug 16, 2017
Verified Support
Please provide as much information as possible... sir my mob no [protected] i change network me spending port and no but not send contact for customer care bat not responding please give me UPC cord
Aircel Customer Care's response, Aug 21, 2017
Verified Support
Dear Customer (vishalkumarsingh2015),
We are forwarding your concern to our team. Meanwhile, please share the following details in order to look into your issue:
Content/format of the Port SMS sent:
Screenshot of the error message received while sending the Port SMS:
Warm Regards,
Aircel Social Media Team
We are forwarding your concern to our team. Meanwhile, please share the following details in order to look into your issue:
Content/format of the Port SMS sent:
Screenshot of the error message received while sending the Port SMS:
Warm Regards,
Aircel Social Media Team
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We are forwarding your concern to the team. Please allow us some time to get back to you.
Warm Regards,
Aircel Social Media Team
We would like to inform you that as per your request UPC code already generated DO896526 which will be expired 23/08/2017 12:00:00 AM.
Warm Regards,
Aircel Social Media Team