Aircel — Unauthorized deduction from balance

Address:

New Delhi, Delhi

Dear Sir,
its been so embarrassing from Aircel that again and again they deduct balance from my mobile ([protected]) in spite of mysel[censored]sing the data plan for 3 months. Few days back they had deducted Rs 30 for activating some pack which i have no idea and now again they have deducted Rs 50 from my balance for some other pack. iam really frustrated with Aircel and the customer care people said that my balance will be refunded within 24 hrs but till now nothing happened they gave me Complaint number also ([protected]).
pls look into the matter and pls arrange for my refund.
Regards,
Ajay manav
[protected]