[Resolved]  Aircel — Unfair balance deduction and poor support

Address:Mumbai City, Maharashtra

I am fed up of Aircel as for the past month or so at certain intervals my balance is being deducted. I didn't notice it before as I don't check my balance often. But after recently recharging my phone immediately there was a balance deduction and as I have no services activated except my Internet plan which was completely in control. I don't know how this could've happened. I tried complaining but none of their numbers seem to have any response as I am going in circles with the recorded message and could not contact the customer care once, and I'm seriously considering switching to other networks. So far I believe around 80 rupees has been deducted although it may vary, I'm not sure. Please help me. I just want my money back and a decent service
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Aircel customer support has been notified about the posted complaint.
Complaint comments 

Comments

I am also fed up of Balance Deduction in regular intervals by AIRCEL.I have tried to contact with Customer Care Executives several times, but could not reach to them due to there Automated Fake System which is designed in such a way that anyone can be frustrated.I took a new connection of AIRCEL to get some benefits of there plans.Unfortunately within one and half month I am thinking to leave such a Service provider.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Aircel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    56%
    Complaints
    10591
    Pending
    1906
    Resolved
    5247
    Aircel Phone
    +91 97 3819 9010
    +91 12 4476 5000 [Head Office]
    +91 88 9204 1111
    Aircel Address
    Aircel Business Solutions, 2nd Floor, Building No. 10A, DLF Cyber City, DLF Phase II, Gurgaon, Haryana, India - 122002
    View all Aircel contact information