Aircel — Unlawful deduction of data and talktime balance | |||||
I am using my aircel number for over an year but from last few weeks i am suffering from unlawful deduction of data from my data balance everytime when i use to put on my data in my phone for a few seconds i was charged with mbs of data like 10-15 mb which seems to be ridiculous how can a 2g plan consume this much data in such a short time i mean to say if it goes at this rate then a 100 mb pack would only last for few minutes. And the worst part is whenever i use to call 198 i waste minutes listening to the computer but didn't get a chance or option from where i could connect to the customer care executive and tell the exact issue. Was this information helpful? | |||||
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Aircel customer support has been notified about the posted complaint. | |||||
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Aircel Business Solutions, 2nd Floor, Building No. 10A, DLF Cyber City, DLF Phase II, Gurgaon, Haryana, India - 122002
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We apologise for the inconvenience caused. Please share the following details so that our team can look into your issue:
Aircel No.:
Date & Time of deduction:
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
Thanks and Regards
Aircel Social Media Team