[Resolved] Aircel — Unlimited call all networks not got against Rs.249 recharge

Dashbabu

from Kolkata, West Bengal

Address:	Khordha, Odisha, 9658072344
Website:	[email protected]

Dear Sir
I am Avay kumar from Balasore, Odisha. I complian against Aircel Company for getting better facility as per company commitment. Aircel company advertising
I recharge Rs.249 as per Aircel offer for unlimited call 28days any networks. But after recharge didn't got that facility.

Here I request you please remid this facility as per the getting massage uunlimited calls to any networks. Try to take immediate action.
My number [protected].

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Mar 3, 2017

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

Verified Support

Jan 30, 2017

Aircel Customer Care's response Dear Customer(Dashbabu),

We are forwarding your issue to the team. Meanwhile, kindly share the following details in order to assist you better:

Mode of recharge:
Screenshot of offer message:

Warm Regards,
Aircel Social Media Team

Verified Support

Jan 31, 2017

Aircel Customer Care's response Dear Customer(Dashbabu),

We would like to inform you that as per our concerned team, you've already got 249 benefit which was per day 300 minutes free as this is as per commercial usages policy. For any further details please refer to our web site www.aircel.com

Warm Regards,
Aircel Social Media Team