Aircel — Unnecessary balance deduction many time

Address:Jaipur, Rajasthan, 302029
Website:Www.aircel.com

I am Nitesh Kumar and my nmbr is [protected] rajasthan aircel.
I faced many times this problem regarding balance Deduction. This time time I had call to customer service executive. And she was tell me ur balance will be refunded with in 2-3 days. But I received this msg today but no bal recredited in my account.

Dear Customer, your concern as per reference number 1-[protected] has been resolved on 6/2/2016.In case you are not satisfied with the resolution, you may raise an appeal within 30 days through email/facsimile/post/call centre.
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Dear Sachin Airan,

We regret the inconvenience caused. Kindly share the following details in order to look into your issue:

Date & Time of deduction:
Amount Deducted:
Any message received upon deduction:

Warm Regards,
Aircel Social Care Team
Sir Dedication made on 4-2-2016 in mid night. Approximately Rs 27/-. And my docket number :-

Dear Customer! Your Docket number 1-[protected] of Issues VAS Related has been raised. Resolution expected by 02/08/2016 15:29:13..

Sir one mam promise to recredit my deducted bal but no bal credit till now.
No solution provided till now. Whats Going on now???

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