Aircel — Unnecessary bills | |||
This complaint is regarding to my aircel poatpaid mobile number [protected] . the company unnecessarily activate the vas subscription and charges 353 rs extra in july month and deactivate my outgoing and then incoming.i talked to aircel authorities but they never take a favour of me and said u subscribed this.and at last they compromise to 150 Rs adjustment and then they cant do even 150.Now they sent me a bill of august also with 401 rs extra charged with also 140 rs vas subscription charges total bill become 1238 from 917 . Was this information helpful? | |||
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Aircel customer support has been notified about the posted complaint. | |||
 18 Comments | |||
Comments
Then please removeaugust bill because my incoming and outgoing was stop in july due to dis extra charges
So 1 can pay my remaing july bill of 917-179=738 rs...and clear my account because o[censored]nnecessary reduction my out goin was stopped so i will pay only july bill of rs 738
I m not able to pay ur august bill because i dont use ur service because my outgoing and incoming was stopped...so pls give me a settlement bill of 738 so i will pay it and disconnect my connection .
Thank u
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So 1 can pay my remaing july bill of 917-179=738 rs...and clear my account because o[censored]nnecessary reduction my out goin was stopped so i will pay only july bill of rs 738
I m not able to pay ur august bill because i dont use ur service because my outgoing and incoming was stopped...so pls give me a settlement bill of 738 so i will pay it and disconnect my connection .
Thank u
Today any o[censored]r customer care executive call me from dis no.[protected]. She is forcing me to pay a whole bill and said to me that if you want to stop the aircel service, we dont give u a rebate and after a long conversation...she said that 'dimag kha rha h'. I have a recording of this call.
So aircel please said to ur employes to stay calm otherwise dont call.
Now i m fed up o[censored]r company
Please give me a proper bill..so i will pay and close dis matter.
Thank u
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So aircel please said to ur employes to stay calm otherwise dont call.
Now i m fed up o[censored]r company
Please give me a proper bill..so i will pay and close dis matter.
Thank u
Sorrryyy but after reduction in july my bill is 738 rs and my limit is 800 .but my incoming and outgoin was stopped so why i make a payment of august bill. Pls give solution of dis problem. I am only able to give u 738 rs of my july bill. So pls solve dis matter as soon as possible
Because i am not using ur service since july.
Because i am not using ur service since july.
Dear Jatinkansal,
We would like to inform you that we tried to reach you on shared Aircel number, however the call was not answered from your end. Further we request you to share the alternate number and suitable timing for call back, so that we can assist you accordingly.
Thanks and Regards
Customer Service Officer | Social Care Team
Email us at [protected]@aircel.co.in
We would like to inform you that we tried to reach you on shared Aircel number, however the call was not answered from your end. Further we request you to share the alternate number and suitable timing for call back, so that we can assist you accordingly.
Thanks and Regards
Customer Service Officer | Social Care Team
Email us at [protected]@aircel.co.in
Okayyyyyyz
I am also sorry for not paying my bill
Because of extra august bill.
I wish u will take dis matter seriously and resolve my problem.
I m only able to pay ur 738 rs july bill which is fair.
Thank u
And i also want to disconnect my connection because i m shifting to another place and there is no network coverage of aircel there.
I am also sorry for not paying my bill
Because of extra august bill.
I wish u will take dis matter seriously and resolve my problem.
I m only able to pay ur 738 rs july bill which is fair.
Thank u
And i also want to disconnect my connection because i m shifting to another place and there is no network coverage of aircel there.
Dear Jatinkansal,
As checked your number details you are not paying your last month bill which amount is 737 and your number outgoing barred due to non payment and your number temporarily suspend on dated 31-July-15 hence you charged your bill plan rental on pro- rata basis and you are not deactivate vas services hence charged Rs 140 for vas services.
Hence you are not eligible for any kind of waiver.
Regards,
Aircel Social Care Team
As checked your number details you are not paying your last month bill which amount is 737 and your number outgoing barred due to non payment and your number temporarily suspend on dated 31-July-15 hence you charged your bill plan rental on pro- rata basis and you are not deactivate vas services hence charged Rs 140 for vas services.
Hence you are not eligible for any kind of waiver.
Regards,
Aircel Social Care Team
When i ask for the discount to ur customer care executive..she said me that i m deactivating ur vas subscriptions...so please remove vas charges
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Thank you for reaching us at Social Care.
We have forwarded your complaint to the concerned department and we will get back to you shortly with further updates.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
We assure you a quick resolution and the best of services at all times.
Thanks and Regards
Customer Service Officer | Social CareTeam
Email us at [protected]@aircel.co.in