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[Resolved]  Aircel — Unnecessary Offers Auto Activated

Address:New Delhi, Delhi, 110062
Website:Aircel

Hi My Number is [protected] and my name is Rahul Kumar actually i am facing many times this problem that unncessary offers auto activated in my number which is not permit by me, again i facing this problem actually 2 days ago i have received a call from aircel/francise the voice of a boy he just said greetings me from aircel and jst confirm my number i said yes its my number and i have disconnect my call, enough !! behalf of that conversation the cce of aircel had activated a scheme in my phone which is daily deduct my 2 rs from my aircel balance and i never expect this from aircel site i jst want to say please remove this service otherwise i will remove your number from my cell phone and i will port it to any other network...
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Jan 24, 2017
Complaint marked as Resolved 
Aircel customer support has been notified about the posted complaint.
Verified Support
Dec 23, 2016
Aircel Customer Care's response Dear Jaiswalrules,

Thanks for reaching out to us. We request you to dial *121*02# to deactivate Rs. 2/- pack.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team
Complaint comments 
2 Comments

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Comments

My aircel no. Outgoing calls are deactive, please active fast...
Reply
Aircel Customer Care's response, Dec 26, 2016
Verified Support
Dear Irfan Tak,

We are forwarding your issue to the team. Meanwhile please share the below mentioned detail:

Aircel No.:

Kindly feel free to write to us at [email protected] for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team
I want the complete call history details of my aircel prepaid no [protected]
Please mail the call details for the past two months to my email id: akash.[protected]@gmail.com
Reply
Aircel Customer Care's response, Dec 26, 2016
Verified Support
Dear Customer(akashrcks ),

We would request you to visit your nearest Aircel store with the following documents to get the details for the same.

POI (Proof of identity)
POA (Proof of address)

Kindly feel free to write to us at [email protected] for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team

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    +91 97 3819 9010
    +91 12 4476 5000 [Head Office]
    +91 88 9204 1111
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    Aircel Business Solutions, 2nd Floor, Building No. 10A, DLF Cyber City, DLF Phase II, Gurgaon, Haryana, India - 122002
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