[Resolved] Aircel — Unnecessary rs.100 deduction and uncredited rs.30

rajashekar c2176

Address:

Mysore, Karnataka

Sir my phone number is [protected] and I'm an aircel prepaid costumer aircel has not yet credited rs.30 in my main account on recharging as said by them And today they have even deducted rs.100 from my main balance unnecessary without my knowledge this is not the first time they are doing this please take steps to resolve the above mentioned

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Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

Verified Support

Oct 06, 2015

Aircel Customer Care's response Hi Rajashekar C,

We hope your issue has been resolved. Let us know if there is anything else we can help you with. Have a nice day.

Thanks and Regards
Customer Service Officer | Social Care Team
Email us at [protected]@aircel.co.in

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Comments

rajashekar c2176

aircel had sent me a message stating if I recharge for 99rupees I'll get 115rupees I recharged twice after confirmation only but they haven't. Credited 30rupees untill now

Aircel Customer Care

from Mumbai, Maharashtra

Verified Support

Hi Rajashekar C,

Thank you for reaching us at Social Care.
We have forwarded your complaint to the concerned department and we will get back to you shortly with further updates.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
We assure you a quick resolution and the best of services at all times.

Thanks and Regards
Customer Service Officer | Social CareTeam
Email us at [protected]@aircel.co.in