Aircel — Unnecessary subscribing of value added service in prepaid mobile number | |||
Dear aircel i have already complained before. This is not happening for my number alone for all my friends and family prepaid aircel numbers. We need immediate action. Taking away the money by subscribing yourself some value added pack and when we try reaching customer care it becomes very difficult and non sense response waiting for the advertisement recording playing. For my number rs. 99 was deducted and i have stopped the service. I need the amount back to be credited. Pathetic to see you people are cheating and taking our hard earned money and creating lot of mess and frustrated after putting top up to our mobile number. Despite complaining so many times. No action was taken. Put my deducted amount back. Already some persons started to change the network due to this big non sense activity from your network. Was this information helpful? | |||
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Aircel customer support has been notified about the posted complaint. | |||
 4 Comments | |||
Comments
Sent messsage are not going from my number. message center no. was deleted in my mobile. i tried to customer care. they sent this website for further help. please check and send the message center no.my no. [protected]
Dear Customer(karac),
We apologise for the inconvenience caused. Please share the following details so that our team can look into your issue:
Signal Bars:
Current Balance:
All Numbers or specific Number(Sample Number):
Problem Faced Indoor/Outdoor:
Specific Location with Landmark:
Handset brand and model:
Duration of issue:
Able to send SMS on the sample from different number:
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
Thanks and Regards
Aircel Social Media Team
We apologise for the inconvenience caused. Please share the following details so that our team can look into your issue:
Signal Bars:
Current Balance:
All Numbers or specific Number(Sample Number):
Problem Faced Indoor/Outdoor:
Specific Location with Landmark:
Handset brand and model:
Duration of issue:
Able to send SMS on the sample from different number:
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
Thanks and Regards
Aircel Social Media Team
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Aircel Business Solutions, 2nd Floor, Building No. 10A, DLF Cyber City, DLF Phase II, Gurgaon, Haryana, India - 122002
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We apologise for the inconvenience caused. Please share the following details so that our team can look into your issue:
Aircel No.:
Date & Time of deduction:
Any message received upon deduction:
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
Thanks and Regards
Aircel Social Media Team