[Resolved] Aircel — Unsatisfied service | |||||
Iam having aircel network and my no. is [protected], because o[censored]nsatisfied service i have applied for network change but they asked me to pay 20 days bill for the process also i paid it like three times but they never change my network, the bill is also too much and finally i request to change from postpaid to prepaid connection, i went to the aircel office for nearly two months but still they havent done any thing, Was this information helpful? | |||||
Apr 17, 2017 Complaint marked as Resolved Aircel customer support has been notified about the posted complaint. Verified Support Mar 08, 2017 Aircel Customer Care's response Dear Rpmurthi, We are forwarding your concern to the team. Meanwhile, please share your alternate number. Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter. Thanks and Regards Aircel Social Media Team | |||||
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Aircel Business Solutions, 2nd Floor, Building No. 10A, DLF Cyber City, DLF Phase II, Gurgaon, Haryana, India - 122002
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Make sure that they issue you a srn or docket no.
If they fail to resolve, escalate the matter to the Appellate Authority of aicel
http://www.trai.gov.in/faqcategory/complaint