[Resolved]  Aircel — Unsubscribe video talkies and deactivate music connect

Address:Kolkata, West Bengal, 700028
Website:aircel.com

Dear sir,
I m complaining prior to the fact that your company has automatically activated music connect (2/2/16) which reduced my balance by rs 50 and now video talkies (21/2/16) have been subscribed in my phone . It would be very helpful if please stop /unsubscribe/deactivate this . My no is [protected]
Was this information helpful?
No (0)
Yes (0)
Aug 8, 2021
Complaint marked as Resolved 
Aircel customer support has been notified about the posted complaint.
Complaint comments 

Comments

Hi Ritobina,

Thank you for reaching us at Social Care.

We have forwarded your complaint to the concerned department and we will get back to you shortly with further updates.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
We assure you a quick resolution and the best of services at all times.

To deactivate any VAS service, you can just type STOP and send it to 155223 OR you can call on our toll-free number 155223.

Thanks and Regards
Customer Service Officer | Social CareTeam
Email us at [protected]@aircel.co.in
It has again deduced rs 50 for video talkies today at 9:32 please stop this
My number is [protected]. I'm fed up with the regular deduction of money from my balance.videotalkies50 has been subscribed in my phone and it has deduced my money, please unsubscribe this from my phone
Dear Ritobina,

We regret for the inconvenience caused. Kindly share the following details in order to look into your issue:

Date & Time of deduction:

Warm Regards,
Aircel Social Care Team

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Aircel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    56%
    Complaints
    10591
    Pending
    1906
    Resolved
    5247
    Aircel Phone
    +91 97 3819 9010
    +91 12 4476 5000 [Head Office]
    +91 88 9204 1111
    Aircel Address
    Aircel Business Solutions, 2nd Floor, Building No. 10A, DLF Cyber City, DLF Phase II, Gurgaon, Haryana, India - 122002
    View all Aircel contact information