[Resolved]  Aircel — Unusual deduction of balance every time ([protected])

Address:Kanpur, Uttar Pradesh, 208011
Website:www.aircel.com

Dear Team,

There are last two times when little amount is deducted every time
from my mail balance with the reason given by your customer care
executive that deduction is due to down load of wall paper. But I am
have not download any wall paper from the internet.

This is not fair business practice to deduct the balances from
customerr main balance. this will effect your dignity and reputation
of your company.

I want back every deduction which u have done and already discontinue
all the services from my number.

My concerned no is [protected]
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Nov 20, 2016
Complaint marked as Resolved 
Aircel customer support has been notified about the posted complaint.
Verified Support
Oct 19, 2016
Aircel Customer Care's response
Dear jajo,

We apologise for the inconvenience caused. Please share the following details so that our team can look into your issue:

Date & Time of deduction:
Amount Deducted:

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team
Verified Support
Oct 20, 2016
Aircel Customer Care's response
Dear jajo,

We would like to inform you that Rs.10/- will be reflected in your account with in 24 hours.Kindly let us know for any further assistance.

Warm Regards,
Aircel Social Media Team
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