[Resolved]  Aircel — Unwanted activation of various services

Address:Mumbai City, Maharashtra, 400058
Website:www.aircel.com/AircelWar/appmanager/aircel/mumbai

Dear sir,
I, Abdul Samad, having no.8********7, was a victim of one of your frauds carried on by your employee.

At first they activated without caller tune without permission, and when I reuqested them for cancellation they seized the money and refuse to refund it.
When I tried calling the customer care they would redirect some other number.
The Executive on the other side of the phone was such a cheapster, not only did he refuse to refund it, he accepted such fraud and even went on to tell that he wont refund a rupee.
So, I request you to either refund my money or I'm very happy to move my number to some other provider were there aren't such cheap customer executive.
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May 31, 2017
Complaint marked as Resolved 
Aircel customer support has been notified about the posted complaint.
Verified Support
Apr 20, 2017
Aircel Customer Care's response
Dear Customer(Xender App),

We are forwarding your issue to the team. Meanwhile, kindly share the following details so that our team can look into your issue:

Date & Time of deduction:
Amount:

Warm Regards,
Aircel Social Media Team
Verified Support
Apr 28, 2017
Aircel Customer Care's response
Dear Customer (Xender App),

We would like to inform you that the debited amount of Rs 25/- has been credited in your Aircel account as a talk and also activated dialer tune service is deactivated from your Aircel account.

Warm Regards,
Aircel Social Media Team
Complaint comments 

Comments

Hi frnd,
main bhi complaint daalne aya tha, tumhare issue ko dekha.
Yaar ye employees ki galti nahi.Company ki galti hai.
Goverment ne sabhi ke liye ye toll free common number diya hai=155223
par call karke sabhi service deactivate kar sakte ho.

jab bhi service activate ho 24 Ghante me ispe call karna.Service bhi band hogi and balance bhi milll jayegi.

main bhi yehi karta hu, kabhi customer care me call nahi karta

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