[Resolved] Aircel — Unwanted bill for last month from 5th September to 5th Oct 2016 | |||
HI, This is my number [protected]. I had activated the plan for 399.I use this number more than 1 year.. usually I got the bill like 450 or 500 normally. except this month I have received the bill what I use for net and calls so far.. but this month. 857?..I called your customer care they said u have activated some request and services.. but I didn't activated any requests and services.. This is how embrassed? Can u please check it and do the needful for me.. I[censored] r not response me properly means I'm not gonna pay amount for this month and I ll cancel it... Was this information helpful? | |||
Nov 10, 2016 Complaint marked as Resolved Aircel customer support has been notified about the posted complaint. Verified Support Oct 08, 2016 Aircel Customer Care's response Dear Customer(Aadhish), Thanks for writing to us. This is to inform you, we have forwarded your complaint to the concerned department. At Aircel India, customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest. Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter. Thanks and Regards Aircel Social Media Team Verified Support Oct 08, 2016 Aircel Customer Care's response Dear Customer(Aadhish), We would like to inform that we verified your number and found that you got charged for 3G GPRS, since you exceeded the freebies and utilized 537 MB. Hence amount of Rs.258 with tax charged for the same. Thanks and Regards Aircel Social Media Team | |||
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Aircel Business Solutions, 2nd Floor, Building No. 10A, DLF Cyber City, DLF Phase II, Gurgaon, Haryana, India - 122002
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I am akash kumar singh. My aircel number is [protected]. And i want check my call history. So please mail my three month call history.
my mial id -*[protected]@gmail.com
Thanks for reaching out to us. We request you to visit your nearest Aircel store along with the following documents for further assistance in this regard:
1. POA (Proof of address)
2. POI (Proof of Identity)
3. 2 Passport size photographs.
Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this matter.
Thanks and Regards
Aircel Social Media Team