Aircel — unwanted deduction amount on my main balance

Address:

Khordha, Odisha

Sir/Madam

I am Soumya Ranjan Jena from bhubanesawr odisha, my mobile Number is [protected], i am using aircel network since a long pereiod.I have not activated the sms pack, but suddenly yesterday i got the activation message deducting an amount of Rs.26.I had gone to your customer care office at Sahidnagar, Bhubaneswar for complaining regarding this unwanted deduction which happened to me thrice.Instead of helping, the customer care executive Mr. Pratik Pankaj and store manager Mr. Krupasindhu Prusty misbehaved me pressing repeatedly that I have activated the service.

Therefore, I request you to to refaund the amount and take necessary steps for not repeating this type o[censored]nnecessary harassment in future.Moreover train your customer care executives to behave properly by helping them to resolve their complaints.

Thanking You,


SOUMYA RANJAN JENA
(M) [protected]