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Aircel

Aircel — Unwanted money deduction from main balance

Address:Chennai, Tamil Nadu, 600044

Dear Sir,
Aircel is deducting Rs 5 per day for Pocket store. I did not activate this service in my Mobile [protected]. They have charged Rs 5 daily form my main account balance without my permission .
Unsubscribe this service from my mobile No [protected] and refund the amount aircel has deducted from my main balance as soon as possible. I am feeling very irritated for choosing aircel. Around 50 rupees has been deducted from my main balance till today. I am not sure when they started to deduct amount from my account. I need refund of total amount which aircel has been deducted from my account. Do the needful very soon. Take it as a serious issue and solve it soon.

Thanks
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Comments

Dear Vinod( Vinodhini B),

Thanks for writing to us. This is to inform you, we have forwarded your complaint to the concerned department. At Aircel India, customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.


Thanks and Regards
Aircel Social Care Team
Email us at [protected]@aircel.co.in
Reply
Dear Vinod( Vinodhini B),

We'd like to inform that you have activated VAS through WAP mode and renewed, hence reversal not possible.

Thanks and Regards
Aircel Social Care Team
Email us at [protected]@aircel.co.in
Reply

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