[Resolved] Aircel — Unwanted VAS activated by aircel

akkij12

Address:

Karauli, Rajasthan, 322230

This is adarsh.i m using aircel mobile service provider.today company has been activate data service and deducted Rs.98 which i didn't apply for this service and this service activated by aircel itself. i called to service center but they did't talk well and cut the phone.my mobile number is [protected]. Please solve my problem and refund money.thanks

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Jan 2, 2017

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

Verified Support

Dec 01, 2016

Aircel Customer Care's response Dear akkij12,

Thanks for writing to us. This is to inform you, we have forwarded your complaint to the concerned department. At Aircel India, customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards

Aircel Social Media Team

Verified Support

Dec 02, 2016

Aircel Customer Care's response Dear akkij12,

We would like to inform you that PI 98 pack was activated via USSD mode. Hence, no waiver applicable in this regard.

Thanks and Regards
Aircel Social Media Team

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Comments

lauran

from Sirsa, Haryana

I bought a new sim and when i call 59059 for verification it says the number does not exist so what should i do

Aircel Customer Care's response, Dec 3, 2016

Verified Support

Dear lauran,

We apologise for the inconvenience caused. Please share the following details so that our team can look into your issue:

Aircel No.:

Alternate No.:

Sim No.:

Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this

matter.

Thanks and Regards

Aircel Social Media Team