Aircel — Unwanted VAS Activated | |
My name is Pankaj Singh, Aircel no. [protected]. On 24th May, I got msg that you are successfully subscribe for miss call alert & Rs.5 deducted from my account, that day I tried so many times to customer care but it wasn't connect. Next day I called from other Aircel cell no. & informed that above same, she replied me that it will be solved & you will get refund. But I didn't got. On 26th May, again I got msg that your subscribe to Daimler tune & deducted Rs.15, again I call to customer care from my Aircel no. But it wasn't connect, then I called from other Aircel no. from Mumbai but there are giving excuse to me that we can't help you, because your mobile no. Is from Maharshtra, so you have talk from them, after requesting him, he gave me case/complaint no. 1-[protected]. So please Stop activating services without my knowledge & do not waste my time & money. And refund my money. My Email Id. pankajsingh03.[protected]@gmail.com Was this information helpful? | |
Aircel customer support has been notified about the posted complaint. | |
2 Comments | |
Comments
Dear Pankaj,
We regret the inconveniencecaused to you, all the vas services are deactivated and balance is refunded for the same.
We regret the inconveniencecaused to you, all the vas services are deactivated and balance is refunded for the same.
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Thank you for reaching us at Social Care.
We have forwarded your complaint to the concerned department
and we will get back to you shortly with further updates.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on
this matter.
We assure you a quick resolution and the best of services at all times.
Thanks & Regards
Customer Service Officer | Social CareTeam
Email us @[protected]@aircel.co.in