Comments
I didn't got my deducted balance back only my VAS is deactivated according to aircel mail.
Reply
Dear Customer(sumitkumarjadoo),
We apologize for the inconvenience caused. Please share the following details so that our team can look into your issue:
Date & Time of deduction:
Amount Deducted:
Any message received upon deduction:
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
Thanks and Regards
Aircel Social Media Team
We apologize for the inconvenience caused. Please share the following details so that our team can look into your issue:
Date & Time of deduction:
Amount Deducted:
Any message received upon deduction:
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
Thanks and Regards
Aircel Social Media Team
DD-CRICALRT
DD-SOCCALRT
DD-5IN1ALRT
Kindly check my past deduction which is done because of above and if any others VAS too.
I am getting those sms since my number got activated.
Deduction are made in Rs.5, Rs3, and could be more different per day.
I have not got any confirmation of these VAS activation and deduction. It is simply deducting my balance per day. I want to say that till my number got activated I didn't made any request to activate any VAS.
And also my customers care support has been blocked on 198. After making complain of my number that particular number becomes blocked to call customer care, but if I try from different number it gets connected and even that different number gets blocked after making complain about that number. In return excuse comes all our executive are busy even I have called lots many time. 198 executive have talked as the discussion is going on for bargaining of any vegetable item. They are saying you are arguing unnecessary, the amount which is refundable that can only returned. But it is ok if my Rs 50 gets deducted and you people will say only 5 rupees is refundable. Kindly train those executive how to talk like a gentleman/gentlewoman.
DD-SOCCALRT
DD-5IN1ALRT
Kindly check my past deduction which is done because of above and if any others VAS too.
I am getting those sms since my number got activated.
Deduction are made in Rs.5, Rs3, and could be more different per day.
I have not got any confirmation of these VAS activation and deduction. It is simply deducting my balance per day. I want to say that till my number got activated I didn't made any request to activate any VAS.
And also my customers care support has been blocked on 198. After making complain of my number that particular number becomes blocked to call customer care, but if I try from different number it gets connected and even that different number gets blocked after making complain about that number. In return excuse comes all our executive are busy even I have called lots many time. 198 executive have talked as the discussion is going on for bargaining of any vegetable item. They are saying you are arguing unnecessary, the amount which is refundable that can only returned. But it is ok if my Rs 50 gets deducted and you people will say only 5 rupees is refundable. Kindly train those executive how to talk like a gentleman/gentlewoman.
Dear Customer(sumitkumarjadoo),
Thanks for writing to us. This is to inform you, we have forwarded your complaint to the concerned department. At Aircel India, customer satisfaction has always been our priority and we assure that your concern will be taken Media of at the earliest.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
Thanks and Regards
Aircel Social Media Team
Thanks for writing to us. This is to inform you, we have forwarded your complaint to the concerned department. At Aircel India, customer satisfaction has always been our priority and we assure that your concern will be taken Media of at the earliest.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
Thanks and Regards
Aircel Social Media Team
Dear Customer(sumitkumarjadoo),
Our team has contacted you regarding your concern, but there was no response. Kindly provide us an alternate number and convenient time so that we can reach you.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
Thanks and Regards
Aircel Social Media Team
Our team has contacted you regarding your concern, but there was no response. Kindly provide us an alternate number and convenient time so that we can reach you.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
Thanks and Regards
Aircel Social Media Team
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