[Resolved] Aircel — Vas service activated without any legitimate reason | |||
Vas service activated without any legitimate reason and 49rs charged for the very same. This is 2nd time that aircel has deducted balance from my account. A message came from dd-aircel that "thank you for choosing pocket store fortnightly at rs 49.0. You have been charged rs 49.0 for 15 days. To unsubscribe sms stop to 155223" Also i had already registered for dnd then also it happened. And i had called customer care executive several times but they refuses to solve problem. Aircel is the worst telecom sector ever. Please resolve this issue as soon as possible. Was this information helpful? | |||
May 25, 2016 Complaint marked as Resolved Firstly Customer care executive only they misguide. Literally they don't tell us solution and only they say It can't be resolved. But when I lodge complain at your website (www.consumercomplaints.in) then only they forcefully resolve that problem.
Thank you consumer complaints team. Aircel customer support has been notified about the posted complaint. | |||
 7 Comments | |||
Comments
My mobile number for the very same is [protected]
Reply
Dear Customer(itspbm),
We regret for the inconvenience caused. Please share the "Date & Time of deduction" so that our team can look into your issue.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
Thanks and Regards
Aircel Social Care Team
Email us at [protected]@aircel.co.in
We regret for the inconvenience caused. Please share the "Date & Time of deduction" so that our team can look into your issue.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
Thanks and Regards
Aircel Social Care Team
Email us at [protected]@aircel.co.in
Previously when my balance deducted then after complaining my balance came back.
Please resolve this issue as soon as possible.
Please resolve this issue as soon as possible.
Previously when my balance deducted then after complaining my balance came back.
Please resolve this issue as soon as possible.
Please resolve this issue as soon as possible.
Dear Customer(itspbm),
As per our system check, you have clicked on wap link hence deductions were made. However the waiver has been initiated to your account. This will reflect into your account within 24 hrs.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
Thanks and Regards
Aircel Social Care Team
Email us at [protected]@aircel.co.in
As per our system check, you have clicked on wap link hence deductions were made. However the waiver has been initiated to your account. This will reflect into your account within 24 hrs.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
Thanks and Regards
Aircel Social Care Team
Email us at [protected]@aircel.co.in
Dear Sir/Madam,
Please refund balance as soon as possible. And please make sure that from next time it couldn't happen again.
Yours sincerely
Prakhar Bhushan Mishra
Please refund balance as soon as possible. And please make sure that from next time it couldn't happen again.
Yours sincerely
Prakhar Bhushan Mishra
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
56%
Complaints
10591
Pending
1906
Resolved
5247
View all 10591 Aircel reviews & complaints
+91 97 3819 9010
+91 12 4476 5000 [Head Office]
+91 88 9204 1111
Aircel Business Solutions, 2nd Floor, Building No. 10A, DLF Cyber City, DLF Phase II, Gurgaon, Haryana, India - 122002
View all Aircel contact information