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[Resolved]  Aircel — Vas services activation without asking.

Address:Raigad, Maharashtra, 410210
Website:www.aircel.com

Today i recharged my number [protected] with 50rs. I got the balanced but after some time it only showing me only 7rs balance. I try to called customer service but as always they are not picking phones. So checked with the vas checking number for aircel 155223. I find out they activated vas service named
"voice blog monthly". And this kind of things always happens with aircel please solve this.
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Feb 6, 2017
Complaint marked as Resolved 
Aircel customer support has been notified about the posted complaint.
Verified Support
Jan 04, 2017
Aircel Customer Care's response Dear Nik deshnehare,

We are forwarding your issue to the team. Meanwhile please share the below mentioned detail:

Screenshot of the message received upon deduction:

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team
Verified Support
Jan 05, 2017
Aircel Customer Care's response Dear Nik deshnehare,

We would like to inform you that balance deducted for VAS service has been credited in your account post which your account balance is Rs.37.56 and VAS service has been deactivated.

Thanks and Regards
Aircel Social Media Team
Complaint comments 
1 Comment

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Comments

From the last 2 days, Rs 2 per day is getting deducted from my balance due to useless service NDAIRPI2. I didn't activate it. I also checked under 155223 and found I haven't subscribed to any pack. I also not able to deactivate it by sending STOP to 155223. This is pathetic service and cheating by AIRCEL. Just stop this.
Reply
Aircel Customer Care's response, Jan 4, 2017
Verified Support
Dear Shashi_kumar08,

Thanks for reaching out to us. We request you to dial *121*0200# to deactivate NDAIRPI2 Rs. 2/- pack.

Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team

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