[Resolved]  Aircel — Verification process very wrost

Address:

Chennai, Tamil Nadu, 603103

Hi Team,

Recently I converted my aircel number from postpaid to prepaid. For that, collected 733 rupees(postpaid bill amount Rs. 467+ 15 days postpaid charges + prepaid connection amount). I provided same proofs in aircel store.

Now it is converted to prepaid, but there is no outgoing facility. If I called, it is diverting to verification center and that people informs me like it will activate in 30 mins...same word from last 3 days.

At last, supervisor informing me like please contact aircel store.

I need below clarification and need connection immediately.
1) why it is still in pending status as I provided the same proofs which I provided for postpaid.
2) If postpaid, you people will come to our offices, collect the proofs..and do the process..Now I provided all correctly by going directly to aircel store. Still why should i go aircel store without my mistake.
3) Are you people treating, prepaid users are beggars to come by leaving his/her own works.