Aircel — Very bad customer serivice | |||
Hi, I have post paid connection for [protected] number listed in the subject. I used it only for 15 to 20 days and got transferred to Bangalore. So I contacted ur show room in kolathur to get the number disconnected. The rep told that I have be in a lock in period for minimum three months. So I stopped using it and got transferred.. few days back I received a call stating that my number as been deactivated and I need to pay around 800 rs . I said I will make the payment soon and don't want that number to be activated. Meanwhile got into serious personal problem that my father is hospitalized and couldn't make the payment. Today I received a call from person named arumugam [protected] and he is using very bad words. I never expected such a thing from a company like aircel. This is really disgusting and embarrassing. Is this the way you deal with customers? How do u recruit such . Was this information helpful? | |||
Aircel customer support has been notified about the posted complaint. | |||
2 Comments | |||
Comments
Hi Yousuva Raja,
It has already been informed you on the alternate contact number as you are not going to use the number in future, also you has cleared your outstanding, mail reply has been given to you requesting to clear the pending outstanding of Rs.113/- and also informed you that another bill will get generated on prorated basis.
Regards,
Aircel Social Care Team
It has already been informed you on the alternate contact number as you are not going to use the number in future, also you has cleared your outstanding, mail reply has been given to you requesting to clear the pending outstanding of Rs.113/- and also informed you that another bill will get generated on prorated basis.
Regards,
Aircel Social Care Team
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Aircel Business Solutions, 2nd Floor, Building No. 10A, DLF Cyber City, DLF Phase II, Gurgaon, Haryana, India - 122002
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Thank you for reaching us at Social Care.
We have forwarded your complaint to the concerned department and we will get back to you shortly with further updates.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
We assure you a quick resolution and the best of services at all times.
Thanks and Regards
Customer Service Officer | Social CareTeam
Email us at [protected]@aircel.co.in