[Resolved]  Aircel — Without consult balance deduction

Address:192122
Website:consumers coart

My aircel no [protected] ( j&k ). Date 18 Apr 14 : 13 pm msg comes congratulation to subscribe aircel joy deals pack succesfully charge for 15 rupees /15 days, without my knowledge. And my balance cut 15 rupees. I have stopped to subscribe pack. And in future this type of pack should not be subscribe. And I call customer care then they busy all time. So please refund my money 15 rupees.
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Apr 21, 2016
Complaint marked as Resolved 
I talked customer care and give feedback about subscribe aircel joy deals pack. And says that refund my balance. I said that please give complain no. But customer care cut my call. My mobile number 8803170126.
Aircel customer support has been notified about the posted complaint.
Complaint comments 

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Aircel company chor hai
Aircel company chor ki company hai kya Jo bina Kuch keah balance cut karti rahti hai yaishi company kue chal rhi yaishi company ko to band karwa dayna chaheyah sab bakwaas company hai aircel company chalti ni to yah costumes ko luttay hai
Dear Customer(babloo sri),

Thanks for writing to us. This is to inform you, we have forwarded your complaint to the concerned department. Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
At Aircel India, customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.


Thanks and Regards
Aircel Social Care Team
Email us at [protected]@aircel.co.in
Dear Abhinav,

We regret for the inconvenience caused. Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Please share the following details so that our team can look into your issue:
Aircel No.:
Date & Time of deduction:
Amount Deducted:
Message received upon deduction:


Thanks and Regards
Aircel Social Care Team
Email us at [protected]@aircel.co.in
Dear Babloo Kumar,

We would like to inform you that we have checked your account details and found that DALADEAL15 service was activated in your account after dual consent record from your end in lieu of which the services were activated on 18 APR. Refund is not applicable in this case.

Thanks and Regards
Aircel Social Care Team
Email us at [protected]@aircel.co.in

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