Address: | Hanumangarh, Rajasthan, 335501 | Website: | www.aircel.com |
Dear Sir/Madam
i am user of aircel for 6 years my no [protected] . I'm complane for dailertune service. I am try to change dailertune service change request for long time but your all staff member tell me a wrong answer all time and call discontinued automatic without any satiesfey answer. I am call starting this month for change DT your staff member give me a answer that your DT change after 4 hours and disconnect call I'm wait for 4 hours but DT has been not change .This answer repeat for 7&8 time .
and now problem is 14/08/2016 cut my balance in my account 5 rupess and i am call for custmer care & give me a answer that your balance refund in 4 hours but my balance is not refund taoday . and one more problem is 15/08/2016 that early in the morning in my account 30 rupess in my account that no solve this problem and repeat a call and discount a call without reason and evening i am call a Vodafone no my call duration is 15:00 min & 8:24 min . my call rate plan is A2A 10p/min, A2O 25p/min & STD 30p/min but my call charge is 1.50rs/min when Vodafone no is local and today my first call charge is 25p/min and second call charge is 90p/min im shock
I am big Trouble
So help me
Yogesh Godara
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