Aircel — Worst customer care service ever aircel

velu1234

from Pune, Maharashtra

Address:	Madurai, Tamil Nadu, 623
Website:	Aircel

Some persons in customer care were irritating..they are not refunding the money..first i spoke very quietly to them to refund my money..i called and complaint them they told my money will be refund with in 2 days..after 4 days i called them but they are saying they wont refund that..then i spoke very angry to them after they said half money will be refund..then i said ok send that half money then i will change my number to some other network..then she saying even that half money also will not be refund...this is worst customer care reviews..i am going to change my network

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Comments

rkarthika

from Bengaluru, Karnataka

Yes of course.Aircel customer care is not giving responsible answers.
When we try to explain our issue to the customer care agent, they used to disconnect our call. When we try again from the same mobile number customer care is not reachable.
Nowadays, we don't have option to talk to customer care agent through 198, as all the options available are giving the pre-recorded answers.

Aircel Customer Care

from Mumbai, Maharashtra

Verified Support

Hi rkarthika,

We are sorry for the experience you had. Please share your concern with your Aircel mobile number at [protected]@aircel.co.in to help you.

Thanks and Regards
Customer Service Officer | Social CareTeam
Email us at [protected]@aircel.co.in

Aircel Customer Care

from Mumbai, Maharashtra

Verified Support

Hi velu1234,

We hope your issue has been resolved. Let us know if there is anything else we can help you with. Have a nice day.

Thanks and Regards
Customer Service Officer | Social Care Team
Email us at [protected]@aircel.co.in