[Resolved]  Aircel — Worst customer service i ever experienced please close this company

Address:Mumbai City, Maharashtra

I wanted to known details as my balance was showing up less when I just woke up I called air el customer services and a girl pick up the phone she was first of not ready to help as she said our system is down call back later then when I insisted that I can wait then she said system are working now and then when I said I want to known regarding the last call made she said visit air el gaoler for the same not at all helpfull no respect for customer then when I again insisted she was over talking to me and then said okay the last number u called is showing a deduction of the amount and then again she said thank you for calling this people are just rediculous not ready to help why do u air el employee such cheap staff who are so redeculant and not ready to help I again requested her and she then gave the last 4 digit of the number and then when I said is there any ussd code she said no and I said other proivders are giving the code and she said u switch to other provider then in a rude way and then not ready to listen and said due to some line error I have to hung up the call and repeated the same word three times and I was talking to walls and the phone got dissconnected worst service Aircel customer service is the worst in the world please do not by aircel prepaid or postpay plans
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Aug 14, 2020
Complaint marked as Resolved 
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Hi Muzammil.Merchant,

We are sorry for the experience you had. Please share your concern with your complaint number and contact details at [protected]@aircel.co.in to help you.
Hi Muzammil.Merchant,

We are sorry for the experience you had. Please share your concern with your complaint number and contact details at [protected]@aircel.co.in to help you.

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