[Resolved]  Aircel — worst experience with aircel !!!!!!!!!!!!!!!!!!!!

dear sir, this is to inform you that i am a regular customer of Aircel no [protected] and satisfied with the services given by aircel . but due to one incident i am feeling sorry for being a part of it. I will narate the incident, i recharged my aircel prepaid no [protected] with rs98/- (internet pack) from aircel store situated at Shahidi chowk, Kathua, J&K 184104 dtd 9.10.2014 at 2:30 pm . I started using net services in the evening, after some time my net pack stops working . while enquired through customer care i was informed that no recharge was done on my no and net services were running on account of main balance which turned to Zero and thus Internet stopped . I was surprised and day after next day when i enquired from the store about the same i was told that recharge was done on the same day i.e on 9.10.2014. i again enquired from the customer care support and got the same reply that no recharge of rs98/- was done on my no. It is my worst experience with aircel since 2011. Now after calling twicely to customer care and personally visiting the store two times, i didn't got any satisfactory reply. moreover i asked the aircel store attendant to check my account status online, he refused to do so and told me that system is not working at the moment and assured me to call after checking the system, but he didn't called me since three days have been past . Now please tell me who will help me to come out of this problem or should i go to consumer court????? hoping for early and positive response... thanking you, sumit kumar [protected]