[Resolved] Aircel — Worst mobile network

nandhinir

from Bengaluru, Karnataka

Address:	600019
Website:	Aircel

When opted for MNP, due to the poor network coverage, the Customer care keeps rejecting the MNP request from the new service provider. They made us pay for the full month, and only by the end of the month they released it to the Donor operator.

when closing the network, there is no link in the website to pay for inactive mobile numbers. There was a pending amount of 600 rs, Initially the customer care said, there will be waive off in the bill of 600..and pay only 500. After we paid 500, the blocked the service saying please pay remaining 100..

Poor service and worst customer care, Worst mobile app..irritated with them for the past 6 months.

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Feb 14, 2017

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

Verified Support

Dec 28, 2016

Aircel Customer Care's response Dear Customer(nandhinir),

Thanks for writing to us. This is to inform you, we have forwarded your complaint to the concerned department. At Aircel India, customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards

Aircel Social Media Team

Verified Support

Jan 12, 2017

Aircel Customer Care's response Dear Customer(nandhinir),

Our team tried reaching you on your no., but were unable to get in touch. We request you to provide us an alternate number and convenient time to contact you.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards

Aircel Social Media Team