[Resolved]  Aircel — Worst service - lots of call drop

Address:Tiruvallur, Tamil Nadu, 600060

I have been using Aircel for almost 10 years now, have seen their service degrade day by day... now it has gonbe to a extent that im not getting any calls except missed cal alert.. made numerous complaints but its of no use.. Even govt employees wil work but not these guys, they wil simply close case before it breaches their deadline (3 days). A guy named Anantaraman was speakin(at 7:02) his only motto is to defend the closure of case I raised irrespective of whether you are impacted or not.
Was this information helpful?
No (0)
Yes (0)
Aug 7, 2021
Complaint marked as Resolved 
Aircel customer support has been notified about the posted complaint.
Complaint comments 

Comments

Hi Saravanan.Michael,

We regret the inconvenience you have faced. Kindly share the following information in order to assist you better:

Aircel No.:
Signal Bars:
Alternate No.:
Complete address:
Landmark:
Specific location/everywhere (indoor/outdoors):


Warm Regards,
Aircel Social Care Team
Hi Team,

My details are as follows,

Aircel No.: [protected]
Signal Bars: Full
Alternate No.:[protected]
Complete address:38, Natesan Nagar, Madhavaram
Landmark: Near new panchayat office
Specific location/everywhere (indoor/outdoors): indoors mainly, outdoor too predominantly
Dear Saravanan Michael,

Hope your issue has been resolved. Please feel free to contact us on [protected]@aircel.co.in for any other assistance.

Warm Regards,
Aircel Social Care Team

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Aircel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    56%
    Complaints
    10591
    Pending
    1906
    Resolved
    5247
    Aircel Phone
    +91 97 3819 9010
    +91 12 4476 5000 [Head Office]
    +91 88 9204 1111
    Aircel Address
    Aircel Business Solutions, 2nd Floor, Building No. 10A, DLF Cyber City, DLF Phase II, Gurgaon, Haryana, India - 122002
    View all Aircel contact information