Aircel — WRONG CHARGED IN MAIN BALANCE ACCOUNT

Address:Howrah, West Bengal

TO ARICEL CUSTOMER CARE KOLKATA, WEST BENGAL. SIR, MY NAME IS SUKANTA KHAN AND MY PHONE NUMBER IS [protected] SIR LAST 15 DAYS FROM MY ACCOUNT BALANCE IN RS 2 PER DAY CHARGE, I WAS GIVEN A COMPLAIN TO YOUR CUSTOMER CARE BUT STILL NOW THIS PROBLEM IS INSTANT TO MY ACCOUNT. I REQUEST YOU PLEASE REFUND MY ALL THOSE DAYS CHARGE AMOUNT AND SOLVED MY PROBLEM AS EARLY AS POSSIBLE. THANKING YOU. FROM SUKANTA KHAN PLACE - SALAP MOB - [protected]
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Hi Sukanta

Thank you for reaching us at Social Care.

We have forwarded your complaint to the concerned department

and we will get back to you shortly with further updates.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on

this matter.

We assure you a quic k resolution and the best of services at all times.

Thanks & Regards

Customer Service Officer | Social CareTeam

Email us @[protected]@aircel.co.in
Dear Sukanta, "

Post system check it has been found that
your balance Rs. 20/- got deducted dated- 1/5/2015- 12/5/2015
due to Activation of VAS - USSD recharge 6D service, Credit of
20/- has been posted in your's A/C from our end dated
-12/5/2015 and we have forward the deactivation request of the 6D
service in your's no. the same will happen within 24 hrs."

Regards,
Aircel Customer Care
I got Rs 90 Deducted from my balance, without any reason. They say Some 6D service activated. The customer care didnt know how it got activated. What is 6D how it got activated automatically. My number is [protected]

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