[Resolved] Aircel — wrong deduction of my money and customer care not attending | |
Sir,
Refer my complaints dated 21 Aug 2014, 23 Aug 2014, 09 Sep 2014, 12
Sep 2014, 14 Sep 2014 and 16 Sep 2014.
On 28 Sep 2014 at 08:12PM, I recharged with Rs 25 (special recharge)
for getting 52 Local & STD Minutes. But surprisingly when I call
someone the amount of that call deducted from my main account and now
outgoing calls has been stopped.
I could not understand where my special recharge money of Rs 25 had
gone. There is no VAS activated on my no. as confirmed by Aircel
itself and I am not using any internet service since 05 Sep 2014, then
how and why money is being deducted from my A/C.
Please return/ credit back my money.
Waiting for yr positive response.
Regards,
Munesh Kumar
[protected] Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved Aircel customer support has been notified about the posted complaint. | |
 1 Comment | |
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
56%
Complaints
10591
Pending
1906
Resolved
5247
View all 10591 Aircel reviews & complaints
+91 97 3819 9010
+91 12 4476 5000 [Head Office]
+91 88 9204 1111
Aircel Business Solutions, 2nd Floor, Building No. 10A, DLF Cyber City, DLF Phase II, Gurgaon, Haryana, India - 122002
View all Aircel contact information
Thank you for reaching us at Social Care.
We have forwarded your complaint to the concerned department
and we will get back to you shortly with further updates.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on
this matter.
We assure you a quick resolution and the best of services at all times.
Thanks & Regards
Customer Service Officer | Social CareTeam
Email us @[protected]@aircel.co.in