Aircel — Wrong deduction on balance | |
sir, i am using aircel no. [protected] on 3rd Apr, 2015 i got a message from DD-AIRCEL saying "Thank you for using Aircel Service " and then my balance is reduced from 41 to 36. Rs.5 was reduced without any reason from my account.I tried to call 198 but it always says customer care executive is busy please call after some time. When i call 198 from other number than customer care executive gave very irresponsible reply that sir we can't refund your balance because our server is busy right now please call after two hours. so if you be kind enough to return that Rs 5/- and make sure that this does not happen again i will be really grateful. Was this information helpful? | |
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Aircel customer support has been notified about the posted complaint. | |
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Aircel Business Solutions, 2nd Floor, Building No. 10A, DLF Cyber City, DLF Phase II, Gurgaon, Haryana, India - 122002
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Thank you for reaching us at Social Care.
We have forwarded your complaint to the concerned department
and we will get back to you shortly with further updates.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on
this matter.
We assure you a quick resolution and the best of services at all times.
Thanks & Regards
Customer Service Officer | Social CareTeam
Email us @[protected]@aircel.co.in