Aircel — Wrong recharge online

Address:110096

I need to reverse my transaction through paytm online for the transaction ref id mur1605121651216542300159 on[protected], as i done it to the wrong number [protected] instead of [protected]. Please do reverse recharge my correct no "[protected]" or reverse my recharge so i can recharge again. I tried to contact the customer care service but they were no help.
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I bought an aircel sim card on 7 may 2016 and they told me it will take 6 hours for activation of sim card but it hasnt been activated till now.
my sim no. :[protected]
IMSI : [protected]
MOBILE NO. [protected]
PLS TAKE ACTION ASAP .
Dear Kanika( kanika585),

We regret to inform you that we will not able to help you in this regard as wrong recharge has been initiated from your end.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.


Thanks and Regards
Aircel Social Care Team
Email us at [protected]@aircel.co.in
Dear Devanshu Shekhar Jha,

We are forwarding your issue to the team. Meanwhile please share the following details so that our team can look into your issue:

Alternate no.:

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Care Team
Email us at [protected]@aircel.co.in
Dear Devanshu Shekhar Jha,

We regret the inconvenience caused to you. We would like to inform you that we have no records for the number [protected]. You need to contact Retailer or Aircel touch point where he has been submitted required documents.

Thanks and Regards
Aircel Social Care Team
Email us at [protected]@aircel.co.in

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