[Resolved] Aircel — Wrongful deduction of amount | |||||
Aircel had wrongfully deducted rs. 96 (did happen once before)from my account, for reasons unknown. When I tried contacting them just after receiving that deduction message. They denied that it's not their fault and its my fault that im browsing. So what they mean to tell its customer is first put a internet pack and then dont browse with it and if by any chance we browse, they will again charge us for browsing and charge us for using a service, about which we have no clue about. They are pathetic and their customer care is just dubious. Was this information helpful? | |||||
Aug 8, 2021 Complaint marked as Resolved Aircel customer support has been notified about the posted complaint. | |||||
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+91 97 3819 9010
+91 12 4476 5000 [Head Office]
+91 88 9204 1111
Aircel Business Solutions, 2nd Floor, Building No. 10A, DLF Cyber City, DLF Phase II, Gurgaon, Haryana, India - 122002
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Thank you for reaching us at Social Care.
We have forwarded your complaint to the concerned department and we will get back to you shortly with further updates. Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
We assure you a quick resolution and the best of services at all times.
Meanwhile please share your Aircel No.
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Customer Service Officer | Social CareTeam
Email us at [protected]@aircel.co.in