Aircel — wrongly charged

Address:Jaipur, Rajasthan

My mobile no. Is [protected] on the name of Arvind singh On 27 feb I was surfing Internet service provided aircel .When I woke up morning message of service activated and reduced 30 rupees. On 28th feb when I complained on their costumer helpline they first didn't talk immediately and disconnected one time then after having 30 minutes engaged they disconnected . I tried second time and after a long time affort when I contacted them the boy of complain centre named Hemendra talked bad mannerly and challenged me to complain any where else but he would not refund money and will not help . so plz help me sir for my important precious time and mental torture given by this company sir this not first time . It happened many times . It happened on 4to 6 feb ago also Now again on march 1 when I was using Internet through Aircel . Again they charged about 70 rupees while I was having data net . Please sir its happening repeatdly
Was this information helpful?
No (0)
Yes (0)
Aircel customer support has been notified about the posted complaint.
Complaint comments 

Comments

Hi Samar,

Thank you for reaching us at Social Care.

We have forwarded your complaint to the concerned department

and we will get back to you shortly with further updates.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on

this matter.

We assure you a quick resolution and the best of services at all times.

Thanks & Regards

Customer Service Officer | Social CareTeam

Email us @[protected]@aircel.co.in

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Aircel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    56%
    Complaints
    10591
    Pending
    1906
    Resolved
    5247
    Aircel Phone
    +91 97 3819 9010
    +91 12 4476 5000 [Head Office]
    +91 88 9204 1111
    Aircel Address
    Aircel Business Solutions, 2nd Floor, Building No. 10A, DLF Cyber City, DLF Phase II, Gurgaon, Haryana, India - 122002
    View all Aircel contact information