Aircel — Wrongly charging for data usage | |||||
I have not used any internet data usage on Aircel network but still they are not reverting back me the money. I have shared the photo of my cellular data usage which showing as 0 KB data usage. Same time I asked provide some relevant evidence so that I can believe them. But still they are not responding to my mails now. Mobile :[protected] Regards, Gyan Was this information helpful? | |||||
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Aircel customer support has been notified about the posted complaint. | |||||
 3 Comments | |||||
Comments
They are not able to respond to my email with all evidence what they are saying. Even I have given the details from my end, still they are not reverting back the account charged for the same.
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Reply
Hi [protected]@yahoo.co.in,
Thank you for reaching us at Social Care.
We have forwarded your complaint to the concerned department and we will get back to you shortly with further updates.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
We assure you a quick resolution and the best of services at all times.
Thanks and Regards
Customer Service Officer | Social CareTeam
Email us at [protected]@aircel.co.in
Thank you for reaching us at Social Care.
We have forwarded your complaint to the concerned department and we will get back to you shortly with further updates.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
We assure you a quick resolution and the best of services at all times.
Thanks and Regards
Customer Service Officer | Social CareTeam
Email us at [protected]@aircel.co.in
Dear [protected]@yahoo.co.in,
We would like to inform you that, We have verified your account details and found that you have used internet 4179kb without data pack on[protected]:26, Hence you got charged Rs.62.70/- as per the base plan 15p/10kb, hence no waiver is applicable for the same.
Regards,
Aircel Social Care Team
We would like to inform you that, We have verified your account details and found that you have used internet 4179kb without data pack on[protected]:26, Hence you got charged Rs.62.70/- as per the base plan 15p/10kb, hence no waiver is applicable for the same.
Regards,
Aircel Social Care Team
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