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Aircel — Wrongly money deducted twice for same service on [protected]

Address:Kolkata, West Bengal, 700074
Website:Aircel

Hi, I have activated 199 aircel plan but 199 rs deducted twice. Do the needful and refund the money. Regards, [protected]
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Comments

Dear Saikat.g87,

We regret the inconvenience caused. Kindly share the following details in order to look into your issue:


Date & Time of deduction:
Any message received upon deduction:

Warm Regards,
Aircel Social Care Team
Reply
Its deducted on 10th November 2015 around 12.10 am .
I got 2 messages one by one for deduction Txn No. KOR[protected] and Txn NO. KOR[protected]
Reply
Sorry Date is 8th December around 12.10 am .
Reply
Dear Saikat.g87,

Thanks for sharing details. Will soon share an update.


Regards,
Aircel Social Care Team
Reply
Hi Saikat.g87,

Post system check no such deduction has been found on your number.

Thanks and Regards
Customer Service Officer | Social Care Team
Email us at [protected]@aircel.co.in
Reply
I had email conversation with aircel support team and they confirms 2 time deduction occurred.
So I want quick refund of my money.
I have attached snapshot of the aircel support team.

Reply

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