[Resolved] Aircel — Yet not received recharge balance

[Resolved] Aircel — Yet not received recharge balance

A Animesh Adhikary from Mumbai, Maharashtra

Dear sir/ madam I am animesh adhikary, Aiircel No: [protected], have been recharge of rs-35 /-, at 13/09/2016 & Rs-61/, on 17/09/2016 as followed your SMS which is comeing in my aircel no, but very sadely speking that I am not receive any talk time balance, showing my balance I big "0 " What should I do, pls tell me, where now some mob service provider gave free voice call, this time am recharge amount and n't getting balance, where is justice pls suggest... Was this information helpful? No (0) Yes (0)
Oct 29, 2016 Complaint marked as Resolved Aircel customer support has been notified about the posted complaint. Verified Support Sep 19, 2016 Aircel Customer Care's response Dear Animesh Adhikary, We apologise for the inconvenience caused. Please share the following details so that our team can look into your issue: Mode of recharge: Transaction ID: Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter. Thanks and Regards Aircel Social Media Team Verified Support Sep 28, 2016 Aircel Customer Care's response Dear Animesh Adhikary, We would like to inform you that no talk time available in both recharge amount 35 and 61. Denomination of 35 - Local Aircel to Aircel @10p/min, Validity 14 days Dial 1288 (toll free) anytime to know our latest products Denomination of 61- Local A2A @1.2p/2sec, A2O @1.2p/2sec & STD Standard Rate 90 Days ( 1st min of the Day @ 72p/min) + 100 MB 3G data (validity - 30 days) + 20 mins per Day Local A2A minute free between 00:00 am – 6:00 am validity - 30 days), Call Toll free 1288 for Product subscription, Offers & Services. Thanks and Regards Aircel Social Media Team
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